Organisational Culture Study
Workplace Cultures Stifling Performance
A recent survey has found that workplace cultures are severely limiting performance in organisations.
The study, conducted by Australian based Steve Simpson and South African based Stef du Plessis, was undertaken in July and acquired the views of over 350 respondents across the globe.
When asked to rate their current culture on a scale from 1 to 10, where 10 was 'as good as it gets', 67% of senior managers scored their culture a 6 or better. In contrast, only 39% of non-managers rated their culture a 6 or better.
Interestingly, only 13% of senior managers rated their culture a 3 or worse, while 40% of non-managers gave their organisation this rock-bottom score.
‘This is in keeping with previous research we've undertaken', says author and international speaker Steve Simpson. 'We consistently find that senior people see their culture more positively than both middle managers and non-managers. This is a dangerous prospect for senior people, who might be blissfully unaware that others in the organisation don't see things quite so positively.
While these ratings are cause for concern, other findings from the study proved to be even more startling.
Respondents were asked to assess the potential gain in performance that could be realised if the culture of their organisation was to be realistically good as it could be.
Simpson explained: "This is the incredible part of the research. When we looked at the responses from senior managers - who by and large were rating their current cultures as reasonably good - we found that 89% of senior leaders felt there would be a 20% or more improvement in performance/productivity if the culture was realistically improved. Improvement of this magnitude is the stuff most leaders can only dream of, yet senior leaders are saying there is latent potential of this scale'.
The results for non-managers were even more compelling. An amazing 69% of non-managers felt there would be a 50% or more improvement in performance if the culture was realistically improved.
The research also acquired views on what could be done to improve existing cultures. While senior managers identified the need for improved relationships and changes in management personnel, non-managers felt strongly that relationships needed to improve along with improvements in internal logistics, such as a reduction in the levels of management and more effective resource utilisation.
'This study has enormous ramifications for business leaders' says Simpson. 'Where senior people are constantly looking for ways to improve productivity, one key ingredient may well be being overlooked - that of the organisation's culture. This study highlights the potential for quite substantial performance gains should the culture be realistically improved'.
For further details contact:
Steve Simpson: Phone: (+61 7) 5530 1465 Mobile: +61 41 990 1391
Please note: Steve is available for talk back radio and for comment on issues relating to workplace culture
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