UNWRITTEN GROUND RULES

ABOUT UGRs

What are UGRs^®?

UGRs^®– Unwritten Ground Rules – are people’s perceptions of ‘this is the way we do things around here’. Examples of UGRs in the workplace include:

At our meetings it isn’t worth complaining because nothing will get done.
The only time anyone gets spoken to by the boss is when something is wrong.
The company talks about good customer service, but we know they don’t really mean it, so we don’t really have to worry about it

It’s the UGRs in a company that constitute its culture. Understand UGRs and we understand culture.

We’ve developed an approach using the UGRs concept to help companies to both understand and transform their cultures – framed around the kind of culture necessary for the organisation’s future success.

What sets us apart? Our approach resonates with leaders and employees (everyone ‘gets’ UGRs), promotes and enables individual ownership of the culture, and provides practical tools and strategies for leaders and staff.

Most importantly, our approach centres on those aspects of the culture that are most important to the organisation’s future success – we are advocates of getting strategic with workplace cultures

Get a copy of our complimentary booklet on UGRs here

Want to ramp up your workplace culture?

SERVICES

How we do what we do...

Conference Presentations

Both Stef and Steve are conference speakers of the highest order. Having won just about every award in their respective country’s speaking profession (in South Africa the top speaking award is named after Stef!).

UGRs Stock Take

Thanks to world-first research into UGRs conducted alongside two Australian universities, we have created a completely new way of unearthing the prevailing UGRs via what we call a UGRs Stock Take.

Workshops

Our workshops dig deep into UGRs – what they are, how they drive people’s behaviours and what can be done to align UGRs with those aspects of the culture necessary for the organisation’s future success (or to align with current Values).

Train the Trainer

A powerful approach to developing in-house expertise in culture change involves us training UGRs Champions. Normally undertaken after a UGRs Stock Take, the Champions can be involved in analysis of the Stock Take results.