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Virtual session with the senior leadership team
This phase allows you to check out whether we’re a good fit – while at the same time giving your leaders completely new insights into how to understand and improve workplace cultures.
This Zoom hook-up will be up to 1.5 hours in duration and will:
On completion of this session, your senior team will have the know-how to drive a DIY, internally led workplace transformation programme without any further support from us.
That said, we’ve spent decades learning how to help our client organisations to drive results up by improving their culture – whilst at the same time making theirs an even better place to work.
And we can do the same for you, in any number of ways, if you agree to proceed with us following this first session.
Online UGRs Stock Take
A.K.A a ‘culture survey’, our clients tell us that our approach to measuring the prevailing culture within organisations (or specific workplaces within an organisation) is different from anything else that they’ve ever encountered.
And that’s because, we believe that the initial step must be to gain agreement on the kind of culture necessary for the organisation to be truly successful, while making it a great place to work - rather than us providing you with a cookie-cutter template against which to measure your culture. And, if necessary, we’ll start out by helping you to define just what that looks like.
We can then reveal your existing culture against those most important cultural attributes.
We do this by agreeing on what we call 'lead-in sentences' to be included in the online Stock Take.
We craft these to link to the most important cultural attributes necessary for the future success of the company, which can be your organisation’s Values Statements along with other important attributes.
So, for example, for a Value of 'Constant improvement' we could have a lead-in sentence of: Around here, when someone comes up with a new idea...
For a Value of 'Respect', we could have a lead-in sentence of: Around here, people are treated...
Once agreed, we set up a web page specifically for you, listing the lead-in sentences and inviting people to 'complete the sentence' in an adjoining text box. We recommend no more than six to eight lead-in sentences be included in the Stock Take.
Staff are invited to complete each 'lead-in sentence' and to indicate whether they thought their response has a positive, neutral or negative impact overall.
In addition to the lead-in sentences, we can include one or more demographics, in the form of a pull-down menu which could include for example, the respondent's work area, their level of seniority, their location and so on.
We would invite people to participate in the Stock Take and allow for responses over a two-week period.
You would receive a set of reports from the Stock Take which would include:
This phase would involve a one hour zoom session to frame the lead-in sentences (with our guidance), agree on the demographics and to agree on the start-time for the UGRs Stock Take.
In order to track progress on culture transformation… we also use this first Stock Take as a benchmark to measure yourself against going forward.
We provide international benchmarks as comparison points for organisations that have included the same lead-in sentences in their Stock Takes.
UGRs Stock Take debrief with the senior leadership team
This Zoom hook-up with up to senior leadership team would share the results from the UGRs Stock Take and help in the analysis and interpretation of the results.
Guidance would be provided as to:
The session would conclude with a request that ‘Culture Champions’ be identified from across the organisation. We recommend that Champions be identified as opinion leaders from varying levels of seniority across the organisation – and there’s no limit on the number of Champions you identify
Internal culture champions
UGRs culture champions training
This session would equip your Champions with the knowledge to understand and improve workplace cultures. Most importantly, it would provide them access to a vast range of resources they could use across the organisation.
Over two 1.5 hour zoom sessions we would:
Champions would have a step-by-step guide on what to do – and this guide would be included as part of the UGRs Vault.
To get a feel for what is included in the UGRs Vault, view this video.
One month progress meeting
One month following the completion of the Champions training, we’ll re-convene with them. This will be via Zoom for 1.5 hours and will:
Three months progress meeting
Three months after the completion of the Champions training, we’ll once again re-convene for a 1.5 hour Zoom session. This will:
Cross-company champions networking
As we’re doing this within one company at a time, we have the capacity for cross-company learning. From time to time, we’ll set up ad-hoc cross company Zoom meetings to: